Terms and Conditions
What we are and aren’t responsible for
Introduction
By accessing our website or using our services, you agree to comply with these Terms and Conditions. These terms govern your use of our website, rental application support services, tenant coordination services and property management support services. If you do not agree, please do not use our services.
Services Provided
We provide rental application assistance, move-in coordination, monthly tenant support and property management support services. Our services include guidance, document review, application submission (with signed client consent) communication with property managers and operational support such as maintenance, cleaning, and lease coordination.
We do not own, lease or manage properties. All rental approvals, lease agreements and property decisions are made solely by property owners or authorized property management companies.
Client Consent
To use our application submission services, clients must provide a signed consent form authorizing PrimeLine Rentals to submit rental applications and communicate with property management on their behalf. Without consent, we will only provide general guidance. Consent for contact forms is not sufficient for application submission. Contact form submissions only authorize us to communicate regarding your inquiry.
Payment and Pricing
All pricing for our services is clearly listed on the website. Payment is due upfront for one-time services (Tier 1 or Tier 2) or monthly for subscription based services.
Rental Inquiry Line for Property Management: $7/hour
Tenant Line & Operations Support: $10/hour
Rental Application Assistance (Tier 1) $49
Premium Move-In Coordination (Tier 2) $99
Optional Monthly Support: $29/month
All payments are non-refundable after the service has been performed. Partial refunds may be issued at PrimeLine Rentals’ discretion if services were not delivered as described.
User Responsibilities
Clients are responsible for providing accurate and complete information. Any misinformation or incomplete documentation may result in delayed or rejected rental applications. Clients must comply with all local, state, and federal laws related to rental applications and property leasing. PrimeLine Rentals is not responsible for any legal consequences arising from incorrect or fraudulent information provided by the client.
Limitation of Liability
PrimeLine Rentals provides guidance and coordination services only. We do not guarantee rental approval, lease agreements, or outcomes. Under no circumstances shall PrimeLine Rentals, its employees, or contractors be liable for:
Denied applications
Lease disputes
Property damages
Any indirect, incidental or consequential losses
Clients acknowledge that all decisions are made by property owners or authorized property management companies.
Intellectual Property
All content on the PrimeLine Rentals website, including text, graphics, logos, and branding, is owned by PrimeLine Rentals and protected under copyright and trademark law. Users may not copy, reproduce or use this content without express written permission.
Modifications to Terms
PrimeLine Rentals reserves the right to update or modify these Terms and Conditions at any time without prior notice. Updated terms will be posted on the website and continued use of the services constitutes acceptance of the updated terms.
Governing Law
These Terms and Conditions are governed by the laws of the United States and the specific state in which the service is being provided. Any disputes arising from the use of PrimeLine Rentals’ services shall be resolved in accordance with applicable US federal and state law.
Contact Information
If you have questions or concerns about these Terms and Conditions, please contact us:
Email: info@primelinerentals.com
Phone: (929) 998 8679